Why is my confirmation email not sending? Please ensure that all settings in your Sendgrid email configuration code, found under Settings > Module > Notification > Edit Icon, are properly filled. Updated on July 5, 2023 Related Articles Where can I view promotion code usage for a campaign? What steps should I take if a customer hasn’t received the confirmation email? What do these errors indicate? Are there any restrictions on usage? Can I access the KlikNRoll system on multiple devices? What are the platform’s guidelines on customer data and privacy?